We collect the information we need to sell you a speaker and support you afterwards. We do not sell your personal data.
Information we collect
- Account details: name, email address, and password hash when you create an account.
- Order details: shipping name, email, phone number, address, order contents, and order status.
- Communications: messages you send through the contact form or by email.
- Newsletter: your email address and language preference if you subscribe.
- Technical data: IP address, browser type, and basic server logs used for security and troubleshooting.
How we use your information
- To process, pack, ship, and support your orders.
- To send order updates and respond to questions.
- To prevent fraud, abuse, and unauthorized access.
- To improve our products, pages, and customer service.
- To send marketing emails if you have opted in. You can unsubscribe at any time.
Sharing
We share only what is necessary with service providers that help us run the store, such as payment processors, shipping carriers, hosting providers, and email services. They are required to use the data only for the services they provide. We may also disclose information if required by law.
We do not sell, rent, or trade your personal information.
Cookies
We use a small number of cookies and session storage to keep you logged in, remember your cart and language, and protect forms against cross-site request forgery. We do not use advertising cookies by default. If analytics or advertising tools are added later, this policy will be updated.
Retention
Account and order records are kept for as long as needed to provide the service and meet legal, tax, and accounting requirements. Contact messages are kept for up to 24 months. Newsletter records are kept until you unsubscribe.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or receive a copy of your personal data, and to object to certain processing. To make a request, email support@open1.top. We may need to verify your identity before acting.
Security
We use HTTPS where available, hashed passwords, CSRF protection, and restricted access to administrative tools. No online service is completely secure, but we work to protect your data and to limit what we store.
Children
Our store is not directed at children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy when our practices change. The revised version will be posted on this page with a new effective date.
Contact
SpeedSound
Available on request
Email: support@open1.top